I had an issue with a coil that I bought from here and wants the manager or owner was aware of the issue they corrected it immediately. I was hesitant to return the coil thanking the staff would've been upset because of my complaint. When I brought the item back the staff was more than kind and willing to help. They were definitely concerned with delivering excellent customer service and making sure I was taking care of. Most places would have just blown me off or not made an effort to make it right. I would always much rather support the small business owner versus a huge corporationor or chains. Try them out fellow vapors and thanks again 723 Vapor for helping me and I will for sure be a return customer.